Efficient, reliable, and speedy international delivery services are crucial for businesses operating on a global scale, and those looking to expand their operations. Food manufacturers rely on courier services to ensure their products reach international destinations promptly and in pristine condition. In this case study, we look at how our Speedy Freight Walsall team has worked with a leading UK-based European food manufacturer to deliver their products to the EU and worldwide.
The Client
Our client is a European food manufacturer specialising in the manufacture of specialist bulk South Asian food products.
Based in the UK, our client’s products cater to the World Foods market, and are stocked in countries across the world, often in regions with strict import regulations.
To meet these requirements, our client required a dedicated courier service that understood the intricacies of international shipping and was equipped to handle time-sensitive perishable goods.
Our Speedy Freight Walsall team was initially contacted by our client to handle EU-wide deliveries of their bulk goods.
The Consignment
The consignments handled by our Walsall team have varied in weight, size, volume, and of course, delivery location.
Their products to be shipped include a wide range of perishable items, and bulk food items requiring specialist transport and careful handling to ensure they get to their destination damage-free and in ready-to-sell condition.
Each consignment demands utmost care to maintain freshness, uphold quality standards, and adhere to international regulations.
The Challenges
Shipping perishable goods internationally presents several challenges that require the expertise of a dedicated courier service.
Our client first contacted us following the announcement of Brexit and the changes to import and export regulations. No one could help them navigate the new Brexit rules, so they turned to Speedy Freight’s expertise to help them adapt. Our client was one of many companies who turned to us for guidance following the changes to the import and export process in the wake of Brexit.
Our Walsall team offered full export services for them, including the completion of the customs clearance process for them.
Whenever the goods are held for inspection in their destination country, our team in Walsall goes the extra mile and sorts out all the communication and paperwork needed to ensure their goods arrive safely and on time, every time.
Even when faced with the challenge of having to complete the required documentation in the destination country’s language, our team has managed to sort paperwork in French and Spanish for our client. For deliveries to France, our Walsall team makes their own delivery appointment on behalf of the client, which is done in French as their warehouse manager doesn’t speak English. We regularly do this run for our client and have done so for several years.
As challenges arise with international deliveries, such as language barriers and lengthy customs documentation processes, our team in Walsall, as well as our 60+ teams across the UK and Europe, are trained to handle it all so our clients can focus on growth.
The Conclusion
To ensure seamless deliveries, our Speedy Freight Walsall team works closely with our client, understanding their unique requirements and delivery timelines. This allows us to develop bespoke shipping solutions tailored to the specific needs of each consignment and navigate potential challenges ahead of time.
Our client has booked repeat jobs with us, due to their satisfaction with how we handle their goods and provide full export services for them.
With our dedicated export management service, we take care of everything from export declarations to transporting consignments ready for shipping. We have saved our client time, money, and the headache associated with the customs clearance process.
Since our first successful delivery, we have done deliveries for them throughout the EU, regularly shipping to France and Spain using articulated lorries. We have also delivered to locations internationally, guiding and keeping our client updated every step of the way.
Speedy Freight’s EU and International Courier Services
In addition to offering dedicated delivery across the UK, we offer European-wide and international dedicated transport of goods, including sensitive, fragile, and perishable items, such as food. Our expertise in handling perishable goods, thorough understanding of regulatory compliance, and commitment to maintaining client satisfaction are what sets us apart.
If you’re a company operating within the food manufacturing industry looking for a dedicated courier service to handle all your national and international logistics, including imports and exports, contact Speedy Freight.
We operate 24 hours a day, 365 days a year for our clients across all industries, offering same day tailored transport solutions in accordance with their unique needs. To see how Speedy Freight can deliver for you, tap the link below to fill out our consultation form.
Get a free logistics consultation with Speedy Freight.